Wednesday, May 30

1:00pm – 5:00pm

Arrivals and Check-in
Plaza Ballroom

6:30pm – 8:00pm

Welcome Reception
Resort Pool/Lawn

Thursday, May 31

7:45am – 8:30am

Networking Breakfast
Ocean Ballroom

8:45am – 9:15am

All About You: Setting the Luxury Landscape
Presented by: Ruthanne Terrero, VP, Content & Editorial Director, Luxury Travel Advisor
Grand Ballroom Salons II & III

9:20am - 10:05am

MMGY Luxury Consumer Research Report
Presented by: Katie Briscoe, EVP, Client Services, MMGY Global
Grand Ballroom Salons II & III

10:05am - 10:20am

Coffee Break
Sponsored by Select Italy

10:20am - 10:50am

View from the Top Deck: The C-Level Dialogue
Panelists:
Mark Conroy, Managing Director, Americas, Silversea
John Delaney, President, Windstar Cruises
Navin Sawhney, CEO, Americas, PONANT
Moderator: Ruthanne Terrero, VP, Content & Editorial Director, Luxury Travel Advisor
Grand Ballroom Salons II & III

10:55am - 11:30am

Letting Go to Grow
Presented by: Joshua Bush, CEO, Avenue Two Travel
Grand Ballroom Salons II & III

11:40am - 12 noon

Crystal Presentation
Ocean Ballroom

12:10pm – 1:10pm

Networking Lunch
Ocean Ballroom
Sponsored by Crystal

1:50pm – 4:10pm

One-to-One Appointments
Grand Ballroom Salons II & III

6:15pm – 9:30pm

Awards of Excellence Reception
The Breakers Palm Beach
Sponsored by The Breakers Palm Beach, Discover the Palm Beaches, Cultural Center of Palm Beach County and Palm Beach International Airport

Friday, June 1

8:00am – 8:45am

Networking Breakfast
Ocean Ballroom

9:00am – 11:30am

One-to-One Appointments
Grand Ballroom Salons II & III

11:45am – 12:45pm

Networking Lunch
Ocean Ballroom

12:55pm – 1:40pm

Beyond Bagels & Donuts: What Suppliers Can Bring to the Table 
Moderator: Ruthanne Terrero, VP Content & Editorial Director, Luxury Travel Advisor

Panelists:
Greg DeClemente, General Manager/COO, Courtyard Travel
Robert Eastman, Head of Business Development, Americas, Onefinestay
Kelly Messina, Senior Director of Leisure Sales, LVCVA
Mary Ann Ramsey, Owner & President, Betty Maclean Travel Inc.
Grand Ballroom Salons II & III

1:45pm - 2:30pm

Luxury General Managers Interactive Panel: Working Together to Focus on The Client Experience
Panelists:
Michael King, General Manager & COO, Eau Palm Beach Resort & Spa
Deborah Yager Fleming, CEO & Partner, Acqualina Resort & Spa
Tricia Taylor, Senior Vice President & General Manager, The Breakers Palm Beach
Moderator: Ruthanne Terrero, VP Content & Editorial Director, Luxury Travel Advisor
Grand Ballroom Salons II & III

2:30pm - 2:45pm 

Wrap Up
Grand Ballroom Salons II & III

3:00pm

Farewell