Sunday, July 24th
3:00pm-7:00pm Welcome, Hospitality & Registration
5:00pm-7:00pm Supplier Setup
7:30pm-9:30pm Welcome Reception
Sponsored by The Palm Beaches
Monday, July 25th
8:00am-9:00am Networking Breakfast
Sponsored by Explora Journeys
9:10am-9:15am Welcome & Opening Remarks
Caren Cotto, Event Director, Questex Travel & Meetings Group
Ruthanne Terrero, Vice President/Head of Content, Questex Travel & Wellness
9:15am-9:50am State of the Industry: Luxury 2022 & Dealing with The New Paradigm Shift
Ruthanne Terrero, Vice President/Head of Content, Questex Travel & Wellness
9:50am-10:25am Session: Luxury Market Study
Presented by Olinger Group
10:25am-10:45am Networking & Free Time Break
10:45am-11:05am Pop up session: Just Back
During this pop-up session luxury travel advisors will stand up and share where they’ve been most recently and share insider secrets unique to that property or destination.
11:05am-12:00pm Keynote Presentation: Laws of Luxury
Presented by Chris Ramey, President of Affluent Insights and The Home Trust International
Sponsored by Viking Cruises
Chris is the most highly regarded and most often quoted authority on best business practices to serve the affluent; including classic luxury marketing, service and experience, branding, culture, loyalty, sales and marketing strategies/tactics. Chis’ presentation “Laws of Luxury” will showcase Luxury as a business model that enchants your best prospects and drives your profitability. He will discuss the pillars of luxury and how they impact your business. You’ll discover innovative ways to increase your share of the exploding luxury category to ensure your best year ever.
12:00pm-1:00pm Networking Lunch
1:15pm-3:25pm 1:1 Meetings
3:30pm-3:50pm Networking & Free Time Break
3:55pm-5:35pm 1:1 Meetings
5:35pm-6:30pm Free Time to Enjoy the Resort
6:30pm-10:00pm Cocktails & Evening Reception
Tuesday, July 26th
8:00am-9:10am Networking Breakfast
9:15am-10:25am 1:1 Meetings
10:30am-10:50am Coffee Break
Sponsored by Silversea Cruises
10:55am-12:05pm 1:1 Meetings
12:05pm-1:05pm Networking Lunch
1:15pm-2:00pm Session: What Luxury Travel Advisors Really Want from Suppliers
Four top advisors share why they have go-to luxury suppliers for their most extravagant itineraries; what makes them special? What are their top traits?
2:05pm-2:50pm Session: Agency Owners Think Tank
2:50pm-3:00pm Closing Remarks
Check back for updates! *Schedule is subject to change without notice