Sunday, July 24th

1:00pm-5:00pm     Hospitality & Registration - Flagler Hall

2:30pm-6:30pm     Supplier Setup - Salon 2 & 3

2:00pm-6:30pm     Advisors, please join us for site tours of our host property, the Eau Palm Beach Resort & Spa

7:30pm-9:30pm     Welcome Reception - Resort Lawn and Lower Pool area
                              Sponsored by Eau Palm Beach Resort & Spa and the Palm Beaches

 

Monday, July 25th

7:30am-8:30am     Networking Breakfast - Ocean Ballroom & Terrace
                              Sponsored by Explora Journeys

8:45am-8:50am     Welcome & Opening Remarks - Salon 1
                              Ruthanne Terrero, Vice President/Head of Content, Questex Travel & Wellness

8:50am-9:10am     State of the Industry: Luxury 2022 & Dealing with The New Paradigm Shift - Salon 1
                              Ruthanne Terrero, Vice President/Head of Content, Questex Travel & Wellness

9:10am-9:40am     Session: Luxury Market Study - Salon 1
                              Presented by Steve Cohen, Managing Partner, Stelico Consulting Group in Partnership with The Olinger Group and Jude Olinger, Founder and CEO, The Olinger Group

9:40am-9:55am     Awards of Excellence - Salon 1

9:55am-10:00am   Silversea Presentation - Salon 1

10:00am-10:30am   Networking Break - Flagler Hall
                                Sponsored by Silversea

10:30am-10:45am   Pop up session: Just Back - Salon 1 
                                During this pop-up session luxury travel advisors will stand up and share where they’ve been most recently and share insider secrets unique to that property or destination.

10:45am-10:55am   Viking Cruises Presentation - Salon 1
                                Presented by Darren Dolan, Director Business Development, Florida, Viking Cruises

10:55am-11:35am   Keynote Presentation: Laws of Luxury - Salon 1
                                Presented by Chris Ramey, President of Affluent Insights and The Home Trust International
                               Sponsored by Viking Cruises

11:35am-11:45am  Awards of Excellence - Salon 1

11:45am-12:00pm  Visit Monaco Presentation - Salon 1

12:00pm-1:00pm   Networking Lunch / Advisor Schedule Pick-Up - Ocean Ballroom & Terrace

1:15pm-3:10pm     1:1 Meetings - Salon 2 & 3

3:10pm-3:50pm     Networking Break

3:50pm-5:30pm     1:1 Meetings - Salon 2 & 3

5:30pm-6:30pm     Free Time to Enjoy the Resort 

7:00-7:45pm         Cocktails Reception - Honda Pavilion - PGA Resort 
                             Sponsored by Visit Monaco

8:00-10:00pm      Dinner at PGA Resort - Vista Ballroom - PGA Resort

 

Tuesday, July 26th

7:45am-8:45am     Networking Breakfast - Ocean Ballroom & Terrace

9:00am-10:10am   1:1 Meetings - Salon 2 & 3

10:10am-10:40am Networking Break - Flagler Hall

10:40am-12:05pm 1:1 Meetings - Salon 2 & 3

12:05 pm-1:05pm   Networking Lunch - Ocean Ballroom & Terrace

1:15pm-1:30pm    Awards of Excellence - Salon 1

1:30pm-2:15pm    Session: How Travel Advisors Exceed Expectations - Salon 1
                             Top advisors share how they find out what clients really want by asking them the right questions. Then, once you've determined what's ideal for your client, how do you work with suppliers to get the wow factors in place?   

                             Panelists:
                             Tammy Levent, President, Elite Travel Management Group, Inc.
                             Jamie Jones, President + Luxury Travel Advisor, Whirl Away Travel
                             Anne Scully, Partner, Embark Beyond
                             Ted Bradpiece, President, Explorer Travel Services

                             Moderated by Matt Turner, Editor, Luxury Travel Advisor

2:15pm-3:00pm   Session: Plotting 2023 and Beyond - Salon 1
                            The advisor think tank will take a look at new strategies for a new world.

                             Panelists:
                             Jamo Ladd, VP Sales, Avenue Two Travel
                             Becky Lukovic, Travel Advisor and Owner, Bella Travel Planning, LLC
                             June Kleier, Luxury Travel Advisor, Protravel International
                             Barbara Khan, Luxury Travel Advisor, Journeys by the Book / Protravel Inc.

                             Moderated by Ruthanne Terrero, Vice President/ Head of Content Questex Travel and Wellness Group

3:00pm-3:15pm    Closing Remarks - Salon 1

3:00pm                 Departures Begin
                             Check back for updates! *Schedule is subject to change without notice