Please note that the agenda below pertains to our 2021 event and remains provided here solely as an example of what to expect at our 2022 edition.

 

Subscribe to our emails and follow us on LinkedIn to ensure that you're kept fully up-to-date as we get closer to the event.

DAY 1

Sunday, July 25, 2021

1:00pm - 5:00pm

Welcome, Hospitality & Registration

Located in the San Antonio Grand Ballroom Foyer

1:00pm - 5:00pm

Supplier Table Set Up

Located in San Antonio Grand Ballroom D-H

6:00pm - 8:00pm

Welcome Reception Sponsored by La Cantera Resort & Spa

Located at Plaza San Saba


 

DAY 2

Monday, July 26, 2021

8:00am - 9:00am

Networking Breakfast Sponsored by Kerzner

Located in La Cantera Ballroom I & II

8:15am - 8:30am

Sponsor Presentation: Reconnecting Through Travel by Kerzner International

Take an in-depth look at Kerzner International's One & Only and Atlantis Resorts, with an exclusive preview of the brand's upcoming openings in Dubai and Greece.

Jennifer Guevara, Director of Sales, North America, Kerzner International

9:10am - 9:15am

Welcome & Opening Remarks

Alexi Khajavi, President, Questex Hospitality + Travel

Located in La Cantera Ballroom III & IV

9:15am - 9:40am

Surveying the New Luxury Landscape

Alexi Khajavi, President of the Questex Hospitality + Travel Group reveals the findings of a survey of Signature, Virtuoso, Global Travel Collection and American Express to share their clients' travel sentiments for the future and how they'll work with suppliers in a post-pandemic environment.

Located in La Cantera Ballroom III & IV

9:40am - 10:25am

Keynote: How Research & Data Can Help Us Navigate the New Luxury Landscape

In this dynamic presentation, Julie will take a deep dive into the insights from MMGY Travel Intelligence's most recent edition of Portrait of the American Traveler. She will share highlights from the research's affluent active travelers including how their travel planning behavior may have changed, what destinations are of most interest and how some of the latest trends including sustainability, vaccinations and may help us to Navigate the New Luxury Landscape.

This presentation will provide new market intelligence for luxury travel advisors and luxury suppliers attending ULTRA that will help them set a new pathway to the "new normal." This information will be invaluable to those setting new business plans in a post-COVID world.

Julie Cuesta, EVP, Managing Director, MMGY Myriad

Located in La Cantera Ballroom III & IV

10:25am - 10:45am

Coffee Break Sponsored by Cathay Pacific

Located in the La Cantera Ballroom Foyer

10:45am - 10:55am

Sponsor Presentation: Explora Journeys, New Luxury Brand of the MSC Group

Chris Austin, Chief Sales Officer and Saul Fonseca, Head of Sales Americas, will provide a high-powered update on Explora Journeys. Owned by the MSC Group, a high-achieving team who possess passion and purpose, has created a differentiated and new luxury & lifestyle brand for the discerning traveler. Learn how through the art of listening and knowledge exchange and the desire to create a vibrant, modern brand, Explora Journeys will offer a new ocean experience focusing forward on the next gen luxury traveler. 

Chris Austin, Chief Sales Officer and Saul Fonseca, Head of Sales Americas, Explora Journeys

Located in La Cantera Ballroom III & IV

10:55am - 12:00pm

DNA of High-Achievers: Develop the Mindset, Discipline, Habits & Game Plan Required for Your Next Level

Does this sound familiar? You want this to be your year to reach new heights, close more sales, or achieve your personal best, but you feel stuck where you're at; lacking the strategies, disciplines, motivation & confidence to move forward successfully. Are you tired of watching others pass you by, achieving what you want, & living the life you were born to live? If so, I've got good news for you. All it takes is one small shift in your mindset to up-level your productivity, improve your self-discipline, and crush your goals this year. Through Betsy's interviews with top performers, along with her expertise in human behavior, she breaks down their DNA, and gives you 6 core strategies for developing a game plan that works, building a resilient mindset, & preparing for your best year ever.

Betsy Allen-Manning, Founder & CEO, Motiv8u Enterprises

Sponsored by Explora Journeys

Located in La Cantera Ballroom III & IV

12:00pm - 1:00pm

Networking Lunch

Located in La Cantera Ballroom I & II

1:15pm - 3:07pm

One-to-One Appointments

Located in San Antonio Grand Ballroom D-H

3:07pm - 3:17pm

Afternoon Break

Located in the San Antonio Grand Ballroom Foyer

3:20pm - 5:00pm

One-to-One Appointments

Located in San Antonio Grand Ballroom D-H

5:00pm - 7:00pm

Free Time to Enjoy the Resort

7:00pm - 10:00pm

Evening Reception & Chef's Dinner: Mexico and Texas, A Union of Flavors

Sponsored by Discover the Palm Beaches

Cocktail hour will be located on the La Cantera Terrace followed by dinner in La Cantera Ballroom I & II.

8:10pm - 8:20pm 

Sponsor Presentation: The Palm Beaches - The Original. The One. The Only.

Understanding The Palm Beaches and the experience's America's First Destination has to offer your clients. We will walk through how The Palm Beaches came to be who we are today.

Eva Damato, Leisure Sales Manager, The Palm Beaches

Located in La Cantera Ballroom I & II

 

DAY 3

Tuesday, July 27, 2021

8:00am - 9:10am 

Networking Breakfast

Located on the San Antonio Ballroom North Terrace

9:22am - 10:20am

One-to-One Appointments

Located in San Antonio Grand Ballroom D-H

10:20am - 10:40am

Morning Break

Located in the San Antonio Grand Ballroom Foyer

10:44am - 11:45am

One-to-One Appointments

Located in San Antonio Grand Ballroom D-H

12:00pm - 1:00pm

Networking Lunch

Located in La Cantera Ballroom I & II

1:15pm - 2:00pm

Moving Forward: Where Do We Go From Here?

Advisors across the luxury networks describe how they and their consortia made it through the pandemic. The presentation will allow for an interactive audience participation for other advisors from Signature, Virtuoso, Global Travel Collection and American Express to share their perspective on their business for 2021 and beyond.

Panelists:

  • Krista Betts, Sr. Manager, Luxury Travel Advisor, Balboa Vacations
  • Kareem George, Principal, Culture Traveler, LLC
  • Desiree Overhage, Co-Founder & Luxury Travel Advisor, Inner Circle Travel, Affiliated with Protravel
  • Alyssa Schaier, Luxury Travel Specialist/Director of Marketing & Group Sales, Courtyard Travel (A Branch of Tzell Travel Group)

Moderator:

  • Matt Turner, Editor, Questex Travel + Meetings

Located in La Cantera Ballroom III & IV

2:05pm - 2:50pm

Agency Owners Think Tank: Leadership in a Time of Crisis

When travel stopped in 2020, agency owners and managers had to lead their teams in a new way. Challenges ranged from keeping businesses afloat, keeping clients engaged, and leading travel teams through times that were devastating to them professionally and personally in some cases. We check in with three owners who led their teams out of the COVID crisis and who are in full recovery mode now as clients prepare to travel again.

Panelists:

  • Amanda Klimak, CTIE, President & Co-Owner, Largay Travel
  • Olga Placeres, President/CFO, Preferred Travel of Naples, Inc.
  • Robert Romano, CTC, Partner, Fugazi Travel Agency, Inc.

Moderator:

  • Joshua Bush, CEO, Avenue Two Travel

Located in La Cantera Ballroom III & IV

2:50pm - 3:00pm

Closing Remarks

Alexi Khajavi, President, Questex Hospitality + Travel

Located in La Cantera Ballroom III & IV

Check back for updates! *Schedule is subject to change without notice